Health Enhanced Foods Return Policy

Effective Date: January 1, 2026

At Health Enhanced Foods, we take pride in the quality of our specialty baking mixes and flours. Every order is prepared with care to ensure you receive the freshest and most accurate products possible.

If for any reason you’re not fully satisfied with your purchase, please review our return policy below.

Eligibility for Returns

• You have 14 calendar days from the date your order was delivered to request a return.

• To be eligible for a return, your item must:

  • Be unopened, unused, and in the same condition that you received it.

  • Be in its original packaging.

Non-Returnable Items

Due to the nature of our food products, we cannot accept returns for:

• Opened or partially used products

• Items not in their original packaging

• Products purchased through third-party sellers (Amazon, Walmart, TikTok Shop, etc.) — please refer to their specific return policies

Return Process

1. Contact Us
   Email sales@hefproducts.com within 14 days of receiving your order.
   Include your order number, product name, and a brief explanation of the issue.

2. Approval
   Once your return request is reviewed, we’ll send you a confirmation with return instructions.

3. Shipping Your Return
   Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., incorrect or damaged product).

4. Refunds
   Once your return is received and inspected, we’ll process your refund within 14 business days to your original payment method.

Damaged or Incorrect Items

If your order arrives damaged or you receive the wrong item, please contact us within 5 days of delivery.
Include photos of the damaged or incorrect product, and we’ll make it right with a replacement or full refund.

Late or Missing Refunds

If you haven’t received a refund after 14 business days:

• Check your bank or card provider, as processing times may vary.

• If you’ve done this and still haven’t received it, contact us at sales@hefproducts.com.

Contact Us

If you have any questions about your return or refund, please reach out to our team at:
📧 sales@hefproducts.com
🌐 www.healthenhancedfoods.com